Self-service kiosks boom, saving time for shoppers and costs for stores

Do-it-yourself customer service continues to creep into everyday life via kiosks, smart-phone applications and the Internet. Consumers are using touch-screens everywhere from supermarket delis to hospital check-in stations. There are even machines that give vision exams and scan feet to produce custom insoles.

http://www.dallasnews.com/sharedcontent/dws/bus/ptech/stories/DN-kiosks_27bus.ART0.State.Edition1.3cf8bed.html

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