Mashable's Customer Service Resources

Mashable rounded up a list of 35 new customer service resources on Web 2.0.  

Top runners in the offerings included:  

 "Get Satisfaction is currently the best of the breed when it comes to a centralized method of feedback communication and status updates for companies and customers. It provides a useful Company Directorythat shows all of the sites and services that allow you to share your feedback and suggestions. It’s also a great way to check the status updates of problems and bug fixes." 

Opinions, reviews, and ratings: 

- Swotti - Provides real world opinions on products and now even about people!

- eBay - Was one of the first and obviously most successful to implement a rating system for buyers and sellers. The ability to view a consensus opinion about these things have proven to be very useful, which explains why the same type of rating system continues to appear elsewhere all over the Web. Here are some other sites that let you share your feedback and opinion on things.

- Blippr - A new twitter-like service that lets you review/rate things like movies, books, music, etc.

- Angie’s List - Has become the most popular service for letting you rate and review contractors, service companies and health care providers. Their list continues to grow and people really seem to appreciate the fruits of their labors.

- Top Lawfirms - A list maintained by LexisNexis Martindale Hubble which uses peer reviews to rate lawyers and law firms.

- Hotels.com - The well-known hotel ranking system that keeps on growing.

- Yelp  - The most popular rating/ranking service today, especially for restaurants and entertainment establishments.

- SezWho - Unique in that it allows you to rate the quality of comments on a blog.

- Digg - Lets everyone rate news items on the Web.

- SchoolMatters - Lets parents rate schools"